In response to needs of older adults at the end-of-life and challenges in the recruitment and retention of healthcare providers in home care in the South West Community Care Access Center, a new and innovative model of home care, eShift, has been developed. eShift links unregulated care providers (technicians) providing home care to a remotely-situated Directing Registered Nurse (DRN), through a smart phone application using real-time communication and documentation technology. The DRN monitors and directs appropriate, safe, and effective care provided in collaboration with the technician in real-time, enhancing quality of care delivery for older adults and their family caregivers.
Both general practice and palliative care specialist physicians were interviewed (n = 6). Physicians described eShift as a model of care that supported their ability to meet patient need for in-home palliative care and prevented unnecessary hospital admissions.
This project is supported by a team of researchers & led by co-principal investigators:
Lorie Donelle, RN, PhD, Associate Professor, Arthur Labatt Family School of Nursing and School of Health Studies, Western University. firstname.lastname@example.org
Sandra Regan, RN, PhD, Associate Professor, Arthur Labatt Family School of Nursing, Western University. email@example.com
Suggested Citation: Donelle, L., Regan, S. (2016, March). E-shift, an innovative home care model: Perceptions of physicians. Arthur Labatt Family School of Nursing.